Mac related
TechTool
Deluxe, as part of an AppleCare Protection Plan (APP), now
Universal Binary
See News article dated July 29, 2006
https://support.apple.com/techtooldeluxe/main?id=dl
http://www.micromat.com/index.php?option=com_content&task=view&id=166&Itemid=37
"You cannot install Mac OS X on this volume..."
alert in Installer
http://docs.info.apple.com/article.html?artnum=303220
You may see the above alert in Installer and be unable to
select the disk for installation if you're trying to
install Mac OS X on a hard disk that you've connected to
your Intel-based Mac.
Safari, Intel-based Macs: Internet plug-in not
installed alert or blank page when loading plug-in
content
http://docs.info.apple.com/article.html?artnum=303059
This may arise when Safari is using plug-ins that
are not Universal binary.
USB and FireWire Quick Assist
http://www.info.apple.com/kbnum/n303598
Power Up Quick Assist
http://www.info.apple.com/kbnum/n303596
Useful sites for troubleshooting Mac
problems
http://macfixit.com/
http://macintouch.com/
http://xlr8yourmac.com/
http://macwindows.com/
iPod and iTunes related
iPod Support
Page
http://www.apple.com/au/support/ipod/
Here you'll find useful information to help you walk
through your iPod woes. You'll also be able request a service for your iPod and
check if it's still under warranty.
How to recreate your iTunes Library
http://docs.info.apple.com/article.html?artnum=93313
Accurately determine your iPod battery life
http://www.info.apple.com/kbnum/n61475
iPod isn't responding—it appears to be frozen
http://www.info.apple.com/kbnum/n61705
iPod troubleshooting basics and service FAQ
http://www.info.apple.com/kbnum/n32222
Warranty and service related
Battery Exchange Programs
iBook G4 12-inch and
PowerBook G4 12-inch and 15-inch (2006 Sony):
https://support.apple.com/ibook_powerbook/batteryexchange/
Also, see here.
MacBook Pro 15-inch:
https://support.apple.com/macbookpro15/batteryexchange/
iBook G4 12-inch and PowerBook G4 12-inch and 15-inch (2005
LG Chem):
https://depot.info.apple.com/batteryexchange/
How to I find the serial number?
http://docs.info.apple.com/article.html?artnum=303372
Is my Mac or iPod still under warranty?
Go to this page and enter your serial
number in the field under "About Your Support
Coverage".
Where can I get my Mac or iPod serviced?
While we offer this primarily to The University of Sydney
departments, we may also be able to look after your Mac
too. See here. For iPods however, see above
link for a more direct route.
My iPod screen's cracked, is it covered under
warranty?
Short answer: No. There seems to be at least one local
outfit however that would be able to repair just the screen
without having you throwing the iPod out. Information
provided as is - we don't have any dealings with them:
ithelp4u.com.au
ipod@ithelp4u.com.au
0412 100 900
PowerBook G4 Memory Slot (15-inch)
Some PowerBooks have issues with their lower memory slot.
Find out more here.
iMac G5 (Video and Power Issues)
Applies to first generation iMac G5 computers that have
video or power-related issues as a result of a specific
component failure. Find out more here.